actively managing conflict

Read the article below and complete a 1-2 page article review. The article review should include the following:

  • Summary of the article.
    • What are the key points of the article?
    • How does managing conflict help with collaboration?
  • Do you agree with the techniques presented in the article? Why or Why not?

THE ARTICLE IS SPLIT INTO 4 FILES. I HOPE YOU’RE ABLE TO SEE THEM