divya assignments 1

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Task1:Using the HU Library or Google Scholar, search for a case study that discusses ITIL Service Strategy. It could be about implementations or a change of business based on the ITIL framework.

Write a paper about your chosen case study that addresses the following:

  1. Overall description of the case study.
  2. How did it affect the business?
  3. Summarize the success or failures
  4. Discuss the plan for the future.
  5. What is your opinion on things that could have been done differently.

Please format the paper in APA 6th Edition. Please remember to cite your source(s). Upload your MS-Word document here.

Task2:Consider one of these topics.

1. Performance group or musician

2. Favorite hobby

3. Vacation dream

Create an APA paper that is a one-page summary of this article. It should contain a properly formatted title page, abstract, and references page.

Find at least two references and use them as citations.